Privacy Policy – New Art Industry

Terms & Conditions
Welcome to the website of “New Art Industry”.

Identification of the parties

The terms and conditions that you will read below are exclusive to “New Art Industry”, a trademark registered in the Department of the State of Puerto Rico owned by Empresas Chacón Casellas LLC, attached to the Commonwealth of Puerto Rico, under corporate registration number 499331 and merchant registration 1393634-0018/ 1393634-0027. Our email is newartindustry@gmail.com.
From now on, we will use the terms “the company”, “we”, “us”, “website”, “seller”, “our” to refer to “New Art Industry” and/or Empresas Chacón Casellas. In addition, we will use the terms “customer”, “buyer” or “user” to refer to the consumer of our website.
These general terms and conditions of use of the website govern access to and use of the portal, including the content and services made available to users and/or through the mentioned means, either by its users or by any third party. However, access to and use of certain content and/or services may be subject to certain specific conditions. Access to and use of our website is free of charge for users. Access to the Website is established for persons over 18 years of age. All users must read, understand and accept the terms and conditions for the use of this website. If you do not agree to our terms and conditions and policies, you may not use our website under any circumstances.

Obligations of the User

The user must respect the terms and conditions always established in this legal notice. The user will use the portal diligently and will assume any liability that may arise from non-compliance with the rules.

The user is obliged, in those cases where data or information is requested, to provide verifiable and truthful information. The user accepts that the use of the website will be carried out for strictly personal, private and private purposes. The user may not use the portal for activities contrary to the Law, morality and public order, as well as for prohibited purposes or for purposes that violate or infringe the rights of third parties. The dissemination, storage and/or management of data or content that infringes the rights of third parties is prohibited.

The user may not use the website to transmit, store, disclose, promote or distribute data or content that carries viruses or any other information computer code, files, or programs designed to interrupt, destroy, or impair the operation of any computer or telecommunications program or equipment. The user is obliged to indemnify and hold our website harmless for any damage, injury, sanction, fine, penalty or compensation that he or she may have to face.

Information about products and services

Within the website you will find exclusive art in different media and themes, it is a space where you can learn about and acquire original works and sometimes replicas of originals and copies. The website is designed for people who respect, admire, and buy art. You can find extraordinary art creations that have been created for both display and retail marketing.

The “New Art Industry” website is a virtual art gallery to exhibit and a virtual store to sell art on different surfaces. Our online store is intended for personal use and is not intended for resale, distribution, or commercial use. In the event of having any commercial intention with any of our products, you must obtain an official authorization with the consent of the Company, and this will entail an additional cost. We reserve the right to grant official authorization and to take legal action in the event of a breach by the purchasing party of these terms. All original artwork submitted on this platform for sale will be accompanied by a certificate of authenticity. Similarly, any replica of the original will be sold with a certificate and a replica number assigned. We strive to show the colors of the products as accurately as possible to reality. However, the colors of the products that appear on the screen may be subject to variation depending on the configuration of each screen or device. Therefore, “New Art Industry” and Empresas Chacón Casellas do not guarantee that the colors that appear on the screen will faithfully conform to reality. We have a Gallery that you can attend in person by appointment in case you want to appreciate art or make your purchase in person. Empresas Chacón Casellas and “New Art Industry” are not responsible for the damages and damages of any character or nature due to exhibition and the content in their works.

Purchasing procedures
Any item that the customer wants to buy must be added to the shopping cart.
Once the item is added to the shopping cart, it will reference the added item, its name, photograph, dollar price, quantity and price (taxes will be included at the end of the sale, based on the buyer’s [country] address).
The purchase order will ask for the buyer’s personal and billing details, as well as delivery details. This data will be incorporated into our database to process the order and facilitate the making of new purchases on our website.
The customer will be able to see a summary of the desired items and their total price (including transportation and corresponding duties). Depending on the country, there may be import taxes and/or customs duties, which are not included in the final price of our products or orders and will need to be paid by the customer once their order arrives at its destination. You must accept the terms of the sale and confirm your purchase by clicking on the “Buy” button. Once the purchase has been confirmed, the order number will be communicated to the Customer by email. If you do not receive this message, it may be due to a temporary network situation or a typing error in the email address you have entered. You must contact us at newartindustry@gmail.com We will respond to your message within the next 24 to 48 hours to clarify any details and send you your receipt via email. The company reserves the right to cancel any order if any anomaly is observed in the execution of the order or if the information was filled in incorrectly.

Prices and payment methods

All prices listed on this website are in US dollars.
The buyer will always be able to obtain the price and characteristics of the items prior to their purchase, these will be detailed and determined on this website. The tax will be applied to the total purchase. Shipping costs will depend on the delivery location.
We accept the following payment methods:

Credit or debit card: payment is immediate.
PayPal: payment is immediate and is made through the PayPal platform.

We do not store under any circumstance’s payment methods used in the purchase. Depending on your payment method and your banking institution, bank fees may be generated that the company has no control over and does not benefit from.
Empresas Chacón Casellas and “New Art Industry” have an SSL certificate for website security.

Shipments
The purchased merchandise will be packed with due precautions to ensure that the shipment arrives in optimal condition.
Returns are only accepted if the merchandise arrives defective, refers to broken or detached, the buyer must take photos of it and request a return within the first 24 hours since the merchandise was delivered. Your request must be sent via email newartindustry@gmail.com and must contain photos and an explanation of the damage. Once the claim has been evaluated, the company will be communicating by email with instructions and documents for the return.

Any work of art acquired by purchase by the user will be sent by Empresas Chacón Casellas (owners of the website) to the address provided in the purchase and sale transaction by the buyer through our portal. Empresas Chacón Casellas and “New Art Industry”, will not be responsible for errors in the address provided by the buyer. Therefore, it is requested to verify the information regarding the address and place of delivery carefully, as it will be the sole responsibility of the buyer in case of error in any of the data provided by the buyer.

The delivery time after the day of shipment will depend on the delivery address and the export and hauling company.
Return and Refund Policy

Once a purchase transaction has been made through the site and their payment has been processed, the buyer will have 24 hours to cancel the purchase. The cancellation is directly with Empresas Chacón Casellas, there are no intermediaries in any sale.

The Company reserves the right to cancel any sale if for any reason beyond our control we are unable to complete the sale and in that case the transaction will be fully refunded. The refund will be issued to the same payment method with which the purchase was made. The time for the return payment to be reflected will depend on the payment method and the banking institution of the same.

Availability of goods and services

The original artworks for sale on our website are constantly changing due to each piece being unique. The continuous and permanent availability of any original or thematic artwork is not guaranteed.
For this reason, we are exonerated from any liability for possible damage caused because of the unavailability of works of art or merchandise, errors in the data transfer networks beyond our control, or for disconnections carried out due to improvement or maintenance work on equipment and systems. In these cases, we will do our best to give 24 hours’ notice of any scheduled outage. The Website shall not be liable for any interruption, suspension or termination of merchandise or services. Likewise, it is not responsible for possible omissions, loss of information, data, configurations, improper access or violation confidentiality that originate from technical problems, communications or human omissions, caused by third parties or not attributable to the website. Nor shall it be liable for damage caused by computer attacks or caused by viruses affecting computer programs, communications systems or equipment used by it, but manufactured or provided by a third party. The website may, at its discretion, deny, withdraw, suspend and/or block at any time and without prior notice access to information and services to those users who fail to comply with the terms, conditions and rules for the use of our website. Our website is available to customers around the world, although our location is Puerto Rico- “American Territory”.

Intellectual Property Rights
“New Art Industry” and Empresas Chacón Casellas being the sole and exclusive owners of the intellectual property rights over the titles, including content, canvas art and any other surface used as a canvas including audio, photographs, illustrations, graphics, videos, copies, texts, titles and any other visual media not mentioned. This also includes the appearance, atmosphere, design and organization of the website, the compilation of content, software, code, data and materials on the website. They are protected by copyright and intellectual property laws and any other applicable laws in the jurisdiction of Puerto Rico and the United States, as well as by applicable international laws and treaties. The use of the website does not grant you the right to the ownership of any of its contents, both art in any of its expressions and codes, data or materials you may access on or through the Website. It may not be reproduced, distributed or modified for commercial purposes without the consent and due authorization of “New Art Industry” and Empresas Chacón Casellas. The purchase of a work of art does not transfer any intellectual property rights to the buyer. The buyer acquires only the rights for personal use and not the rights for commercial purposes of the piece of art, whether physical or digital. For any public use of the images, it is necessary that the buyer acquires written consent from “New Art Industry” and Empresas Chacón Casellas. It could entail an additional price that would be negotiated prior to the granting of the authorization. “New Art Industry” and Empresas Chacón Casellas, keeps a detailed record of the buyers of their original artworks. If there is any interest in the resale of an original work, there must be communication in writing via email with a documented mutual agreement in place prior to any resale transaction taking place. Empresas Chacón Casellas and “New Art Industry”, their representatives and/or the companies of which they are part in the present and in the future, respect the rights of third parties, respect intellectual and industrial property and any other right that could be violated, so in the event that any violation of your previously acquired rights is identified, you must contact us via email, to the newartindustry@gmail.com address, letting us know by means of a detailed explanation the rights violated, the identification of the owner of the rights, and the documentation that accredits the owner of the rights as such. Once we are aware of your claim, we will proceed to verify the information. If, as a result of our investigation and review, it is determined that any violation, we will remove from our website any material that represents such a violation. Empresas Chacón Casellas and “New Art Industry” are not responsible for promotions, prices, coupons published by third parties outside the website or our social networks.

Artist Responsibilities
Empresas Chacón Casellas owns the copyright and ownership of all works of art of the trademark “New Art Industry”. They are signed by the artist, do not infringe the rights of third parties and have a certificate of authenticity. We are properly licensed to sell and display all art created by the Artist who created the New Art Industry Brand on this website.

Modifications to terms and conditions

The Terms and Conditions of Use may be modified at any time without any notice and will be posted on the website. The user is advised to periodically check the general terms and conditions.
By accessing and using our website you agree to the terms and conditions set forth for all users. If you do not agree to these Terms and Conditions, you may not access or use the Website under any circumstances.

Responsibility for content

The website does not intervene in the creation of content and/or services provided or supplied by third parties and/or through the application, nor does it control their legality. It does not offer any kind of guarantee on them. The user acknowledges that the portal is not and will not be responsible for the content and/or services provided or supplied by third parties. The user accepts that the website will not assume any responsibility for any damage or harm caused as a result of the use of this information or third-party services.

Except where otherwise expressly required by law, and solely to the extent and extent imposed, the app does not warrant or assume any liability for any damages caused by the use and utilization of the information, data and services on the website.

Any liability for damages is excluded and damages that may be due to the information and/or services provided or supplied by third parties other than the Company. All responsibilities will be on the third party, whether supplier, collaborator or other.

Advertising Space

In the case of interest in advertising space, you must contact the company’s sales executive via email newartindustry@gmail.com and sign an advertising contract. Rates may be modified without prior notice, and the amount indicated in the contract will be paid. We reserve the right to accept or decline advertising space.

Empresas Chacón Casellas and “New Art Industry” shall not be responsible for the content of the advertisements or for reviewing the advertising material and its compliance with applicable laws at the time of publication. The agency and/or the advertiser and/or any third party, with which a contract is signed for advertising spaces, are obliged to comply with the applicable laws and to respond in full both legally and economically for any claim, must release Empresas Chacón Casellas and “New Art Industry” from all economic, legal and moral liability and also they will be obliged under the law to cover any expense or fine that may be generated in this regard.

Privacy
Our databases collect information about users, including name, country, age, email address. The data is used by us for statistical purposes and marketing purposes as we send notifications when we update our content, exhibitions and offers.

Our privacy policy in relation to personal data, the use and procedure of the same complies with security standards that are not easily accessible to any person even if it is part of the structure of the company, if you wish to obtain more information please contact us by email at newartindustry@gmail.com

Cookies Policy for www.newartindustry.com

What are cookies?
Cookies are small text files that are stored on your device (computer, tablet, mobile phone) when you visit our website. They allow the website to remember your actions and preferences (such as login, language, font size, and other display preferences) over a period, so you don’t have to re-enter them every time you return to the site or navigate from page to page.
2. How do we use cookies?
We use our own third-party cookies for a variety of purposes, including:

Essential cookies: These are necessary for the basic operation of the website, such as allowing you to navigate pages, use the shopping cart and access secure areas.
Performance cookies: They help us understand how visitors interact with our website by collecting information about the pages they visit, how long they spend on them, and what time they spend on them and any errors they find. We use this information to improve the performance and usability of the site.
Functionality cookies: These allow the website to remember your preferences (such as language or region) and provide you with enhanced, personalized features.
Advertising and tracking cookies: These are used to show you advertisements relevant to your interests, both on our website and on other websites you visit. They are also used to track the effectiveness of our advertising campaigns.

What types of cookies do we use?
Below is a table with the types of cookies we use, their purpose and their duration:

Types of Cookies

Essentials	Allow navigation and use of the basic functions of the website.	Session
Performance	Collect information about the use of the website to improve its performance.	Persistent/Session
Functionality	Remember user preferences and provide personalized features.	Persistent/Session
Advertising	Advertising Display ads relevant to the user’s interests.	Persistent/Session

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• It would also be convenient to put third parties involved in cookies, such as: “Google analytics”, social networks, and other marketing tools.
4. How can you control cookies?
You can control and manage cookies in several ways:
• Browser settings: Most browsers allow you to block or delete cookies, as well as set your cookie preferences. You can find information on how to do this in the help section of your browser.
• Cookie consent tools: Our website may use a cookie consent tool that allows you to manage your cookie preferences in a granular way.

Changes to this Cookie Policy
We may update this cookie policy from time to time to reflect changes in our practices or applicable law. We encourage you to review this policy periodically to stay informed about how we use cookies.

STRIPE Platform Privacy Policy
Our website uses the STRIPE service for payment processing, via credit cards.
To consult the privacy policies of the “stripe” platform, go to the following link: https://stripe.com/es/privacy

Governing Law and Dispute Resolution

For the interpretation and performance of these Terms and Conditions, as well as any legal controversy that may arise in connection with them, you submit to the competent courts of the commonwealth of Puerto Rico, as well as to the applicable laws in such jurisdiction.

Questions and comments

Users who wish to let us know their doubts, questions or comments can do so by email to the address newartindustry@gmail.com